Player Protection Policy

Responsible Gaming at dream2ejili

Gaming at dream2ejili is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our responsibility to Filipino players seriously, and we've built real tools to help you stay in control every step of the way.


21+

Strictly 21 Years and Above Only

In accordance with Philippine gaming regulations, dream2ejili strictly enforces a minimum age of 21 years for all players. No exceptions. Every account on dream2ejili is subject to age verification, and any account found to be operated by a person under 21 will be immediately suspended and reported to the appropriate authorities.

Under 21? You cannot play on dream2ejili.
21 and above? Welcome — play responsibly.

Our Player Protection Tools

dream2ejili gives every registered player free access to these responsible gaming tools — available 24/7 directly from your account settings.

Deposit Limits

Set a maximum amount you can deposit into your dream2ejili account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Most-used tool by dream2ejili players

Session Time Limits

Set a maximum session length — from 30 minutes up to 8 hours. When your session timer runs out, dream2ejili will automatically log you out. This is especially useful for players who tend to lose track of time during live casino or slot sessions late at night.

Helps maintain healthy play habits

Reality Checks

Enable periodic on-screen pop-up reminders that show you exactly how long you've been playing and how much you've wagered in the current session. You can set reality check intervals from every 15 minutes to every 2 hours. A quick reality check goes a long way.

Keeps you aware and in control

Self-Exclusion

If you feel that gambling is becoming a problem, you can request a self-exclusion from dream2ejili at any time. Choose a temporary exclusion period (1 month, 3 months, 6 months, or 1 year) or a permanent exclusion. During exclusion, your account is fully suspended and you will not receive any promotional communications from dream2ejili.

Takes effect within 24 hours of request

Account Cooling-Off

Need a short break without permanently closing your account? A cooling-off period lets you pause your dream2ejili account for 24 hours, 48 hours, or up to 7 days. Your account data and balance are preserved — you simply cannot log in or place bets during the cooling-off window.

A healthy pause, not a permanent goodbye

Loss Limits

Set a maximum net loss threshold for a given day, week, or month. Once your losses reach the limit you've set, dream2ejili will prevent you from placing further bets until the period resets. This tool is designed to protect your bankroll and prevent chasing losses — one of the most common problem gambling behaviors.

Stops the chase before it starts


How to Activate Your Tools

1
Log in to your dream2ejili account

Head to the dream2ejili platform and sign in using your registered email and password. All responsible gaming tools are available to every verified account holder at no cost.

2
Go to Account Settings

Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu. Look for the "Responsible Gaming" tab — it's clearly labeled and easy to find.

3
Choose your tool and set your limits

Select the tool you want to activate — deposit limit, session timer, loss limit, reality check, or cooling-off. Enter your preferred values and confirm. Most limits take effect immediately.

4
Contact support if you need self-exclusion

For self-exclusion requests, contact the dream2ejili support team directly via live chat or email. Our team will process your request within 24 hours and confirm the exclusion by email. During exclusion, all marketing communications are stopped immediately.

All tools are free. dream2ejili will never charge you to activate, modify, or remove a responsible gaming limit. These tools exist solely to protect you.

Your Available Limit Options

Deposit Limits
Daily deposit limit₱100 – ₱50,000
Weekly deposit limit₱500 – ₱200,000
Monthly deposit limit₱1,000 – ₱500,000
Session & Time Limits
Minimum session limit30 minutes
Maximum session limit8 hours
Reality check intervals15 min – 2 hours
Self-Exclusion Periods
Short-term exclusion1 month
Medium-term exclusion3 or 6 months
Long-term exclusion1 year
Permanent exclusionIndefinite

Warning Signs of Problem Gambling

Gambling is a normal form of entertainment for millions of Filipinos — but for some people, it can become a problem. Knowing the warning signs early makes a real difference. If you recognize any of the following in yourself or someone you know, it may be time to reach out for help.

Spending more money on gambling than you can afford to lose, or borrowing money to fund gambling sessions.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Chasing losses — continuing to gamble in an attempt to win back money you've already lost.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Neglecting work, school, family responsibilities, or personal health because of gambling.
Using gambling as a way to escape stress, depression, anxiety, or other emotional problems.
Feeling unable to stop gambling even when you want to, or after promising yourself you would stop.
Gambling with money meant for rent, bills, groceries, or other essential household expenses.

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use dream2ejili's self-exclusion tool or reach out to a professional support service.

Have you ever gambled with money that was set aside for essential expenses like rent, food, or bills?
Have you ever tried to win back money you lost by gambling more — and ended up losing even more?
Have you ever felt the need to gamble with larger and larger amounts to get the same level of excitement?
Have you ever hidden your gambling activity from your family, partner, or close friends?
Has gambling ever caused serious problems in your relationships, work, or financial situation?
Have you ever felt depressed, guilty, or anxious after a gambling session, but still went back to gamble again?

Remember: Recognizing a problem is the first and most important step. dream2ejili's responsible gaming tools are here to help — and professional support is available across the Philippines.


Support Resources

dream2ejili encourages any player who feels they may have a gambling problem to reach out to these professional support organizations available in the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registries, and support referrals for problem gamblers across the country.

Visit the PAGCOR website directly by searching "PAGCOR Responsible Gaming" in your browser for the latest contact details and resources.

National Center for Mental Health

The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions such as problem gambling. Filipino players in Metro Manila and nearby provinces can access in-person and remote support services through the NCMH.

The NCMH Crisis Hotline is available 24/7. Search "NCMH hotline Philippines" for the current number.

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major Philippine cities.

Search "Gamblers Anonymous Philippines" to find meeting schedules and contact information near you.

dream2ejili's Commitment to Player Protection

dream2ejili actively monitors player behavior for signs of problem gambling. Our responsible gaming team may proactively reach out to players who show patterns consistent with problem gambling — such as extended sessions, rapid deposit sequences, or significant loss chasing. We reserve the right to impose responsible gaming limits on any account where we believe a player may be at risk, even without a player request. Player wellbeing always comes first at dream2ejili.


The dream2ejili Responsible Gaming Pledge

These are the principles that guide every decision dream2ejili makes when it comes to player protection and responsible gaming.

Gambling is Entertainment, Not Income

dream2ejili will always communicate clearly that gambling is a form of paid entertainment. The house always has an edge. Never gamble with money you cannot afford to lose, and never treat gambling as a reliable source of income.

Set a Budget Before You Play

Before every session on dream2ejili, decide in advance how much you are willing to spend. Treat it like a budget for any other form of entertainment — a movie, a concert, a night out in BGC. When the budget is gone, the session is over.

Never Chase Your Losses

Chasing losses is one of the most dangerous gambling behaviors. If you've hit your loss limit for the day, log out and step away. dream2ejili's loss limit tool is specifically designed to enforce this boundary automatically so you don't have to rely on willpower alone.

Take Regular Breaks

Long, uninterrupted gambling sessions increase the risk of impulsive decisions. Use dream2ejili's session timer and reality check features to build regular breaks into your play. Step away, have a snack, stretch — then decide with a clear head whether to continue.

Don't Gamble Under the Influence

Alcohol, drugs, or extreme emotional states impair judgment and lead to poor gambling decisions. dream2ejili strongly advises against gambling when you are not in a clear, calm, and rational state of mind. If you're feeling stressed, upset, or intoxicated — log out and come back another time.

Keep Gambling in Balance

Gambling should be one small part of a balanced life — not the center of it. Make sure you're maintaining your relationships, work, health, and other hobbies alongside your time on dream2ejili. If gambling starts crowding out other important parts of your life, that's a sign to step back.


Play Responsibly with dream2ejili

Ready to Play? Play Smart.

dream2ejili is here for the fun — the thrill of live casino, the excitement of slots, the rush of bingo. Set your limits, use your tools, and enjoy the game the way it's meant to be enjoyed: responsibly.

Must be 21 years or older to play. Gambling can be addictive — please play responsibly.